Throughout its history, this pharmaceutical company has had one clear purpose: to stay ahead of the diseases that affect people's health. It began with a small group of visionaries and today is one of the most important companies in the sector, with more than 70,000 people working to improve the lives of millions.
Over the years the organization has faced challenges that tested its capacity to innovate. One of them appeared in managing STP (Step Tiered Pricing) agreements, a key element in its relationship with commercial partners: the small pharmacies that distribute its medicines.
The company's network spans thousands of small pharmacies across several regions, each relying on STP agreements that grant tiered benefits based on sales performance. The system they had been using, however, could not keep pace with their growing needs.
Faced with that challenge, the company's team looked for a solution that would not only streamline these processes but also strengthen their commercial relationships and let them keep advancing their mission of improving people's health.
The road to the solution
When the organization reached out to us, we knew we had an exciting challenge in front of us. The first thing we did was understand their existing system, recognizing both its strengths and its limits. From there we worked together to build something more robust.
We developed a module that significantly expanded their ability to manage STP agreements and cover most of the use cases they needed. We also implemented a second module that automates data imports from external databases, removing manual errors and making sure information flows with complete accuracy.
Working with this company's team was a transformative experience for us. We shared a commitment to every detail, making sure the final solution did not just work but fit their operational needs precisely.
At Vauxoo we understand that every company faces unique challenges, and our role goes beyond implementing solutions: we are strategic allies who listen, analyze and co-create alongside our clients.
From day one we took this challenge on as our own. Our team of experts worked hand in hand with them, identifying not only the areas that needed improvement but also opportunities to maximize the impact of their operation. Every line of code, every adjustment to the modules, was designed with one clear purpose: to help them fulfill their mission of improving people's health.
We believe the most powerful solutions are born from collaboration. It is not just about technology; it is about deeply understanding each client's dreams and goals, and then giving them the tools to reach them.
Today, thanks to that joint work, the company has transformed how it manages STP agreements. Processing times have dropped dramatically and the accuracy of benefit calculations is close to perfect. That has not only let them build stronger relationships with small pharmacies, it is a firm step toward consolidating their leadership in the pharmaceutical industry. And for us, being part of that journey is a reminder of why we do what we do.
For us, this story is much more than a successful project. It was a chance to learn, to collaborate and to be part of a positive impact on people's health.
Do you have a process challenge that seems impossible to solve?
We believe that together we can find the solution.
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